XCLN: Date/Time Field Corruption in Macintosh Client

Last reviewed: April 15, 1997
Article ID: Q156720

The information in this article applies to:

Microsoft Exchange Macintosh client, version 4.0

SYMPTOMS

Periodically, the Received Date/Time fields get corrupted on version 4.0 of the Microsoft Exchange Macintosh client. This corruption occurs in both the viewer and the message.

CAUSE

The data and time resource can be flushed in low memory situations.

A confirmed instance of this problem occurs when running zMail version 3.3.0 and the Microsoft Exchange Macintosh client simultaneously on a Macintosh with 8 megabytes of RAM.

WORKAROUND

Do not run zMail version 3.3.0 and the Microsoft Exchange Macintosh client simultaneously.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words:
Keywords : kbbug4.00 kbfix4.00.sp3 kbusage XCLN
Version : 4.0
Platform : MACINTOSH

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Last reviewed: April 15, 1997
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