XADM: CSI Type Addresses Show Up in Exchange GAL

• Microsoft Exchange Server, version 4.0

SYMPTOMS

Custom recipients coming into Microsoft Exchange Server from an FFAPI postoffice are listed in the Microsoft Exchange Server global address list (GAL) as CSI type.

CAUSE

When Microsoft Exchange Server is a directory synchronization (dir-sync) requester, and an FFAPI postoffice is participating in dir-sync, it is possible for the FFAPI user list to populate the Microsoft Exchange Server GAL with custom recipients of the MS address type after the first dir-sync cycle. However, subsequent cycles of dir-sync that include an Add record of an FFAPI user produce a custom recipient with a CSI user type.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

MORE INFORMATION

To verify what type of address type a custom recipient has:

1. Double-click the custom recipient in the Microsoft Exchange Server GAL.

2. On the General tab, review the information associated with the E-mail button (lower left corner of the window). For example, an FFAPI address that has dirsync'd into Microsoft Exchange Server with a CSI address shows CSI:NET/PO/USER in the e-mail field.

1. Carry out Listq against the Msttrans.glb file on the Microsoft Mail dir- sync server. For more information, see Application Note WA0725, or see the following Microsoft Knowledge Base article:

         ARTICLE-ID: Q96060
         TITLE     : PC DirSync: WA0725: Directory Synchronization (Dir-Sync)
   
   

2. Review the transactions from the FFAPI postoffice. The FFAPI postoffice users will have CSI: in front of their 10/10/10 address.

   MSffapinet/ffapipo/CSIFFAPINE
   SMTP   CSIFFAPINET/FFAPIPO/ ALIAS @site.org.com
   X400     c=us;p=org;o=site;S= CSI:FFAPINET/FFAPIPO/ALIAS;