XCLN: Updating Windows 3.x Client can Cause GP Fault

 Last reviewed: April 15, 1997
Article ID: Q157700
The information in this article applies to:
  • Microsoft Exchange Server, version 4.0

SYMPTOMS

If the Microsoft Exchange client for Windows 3.x is updated on a Windows for Workgroups 3.11 computer while the Microsoft Exchange client is running, the Microsoft Exchange client might stop with a General Protection Fault. Once the update is completed, the error might occur after you switch back to the Microsoft Exchange client.

CAUSE

The update program does not verify that the Microsoft Exchange client is not running before attempting to update it.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words:
Keywords : kbbug4.00 kbfix4.00.sp3 kbsetup XCLN
Version : 4.0
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: April 15, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.