XADM: MTA Terminates Unexpectedly with Events 251 and 9405

Last reviewed: April 9, 1997
Article ID: Q159174

The information in this article applies to:

Microsoft Exchange Server version 4.0

SYMPTOMS

The Microsoft Exchange Message Transfer Agent (MTA) version 4.0 may terminate unexpectedly with the following events:

   Event Id: 9405
   Source:  MSExchangeMTA
   Type:  Error
   Category: Field Engineering
   Description:
   An unexpected error has occurred which may cause the MTA
   to terminate.  Error: Exception e0020004 occurred at Address
   77f3cbcd. [BASE DISP:ROUTER 11] (16)

   Event Id: 9405
   Source:  MSExchangeMTA
   Type:  Error
   Category: Field Engineering
   Description:
   An unexpected error has occurred which may cause the MTA
   to terminate.  Error: Double acquire of semaphore 2810
   [BASE DISP:ROUTER 11] (16)

   Event Id: 251
   Source:  MSExchangeMTA
   Type:  Warning
   Category: Configuration
   Description:
   A fatal internal MTA error occurred. Entity control
   block reassigned because of a configuration error.
   Statistics for entity /O=BANDS/OU=EMERALD/CN=CONFIGURATION
   /CN=CONNECTIONS/CN=SITE CONNECTOR (MARIAH) have been lost.
   [MTA DISP:ROUTER 11 445] (16)

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

MORE INFORMATION

The Dr. Watson Log may contain information similar to the following for the faulting thread:

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 04e9d720 020d3da1 e0020004 00000000 00000000 KERNEL32!RaiseException 04e9d744 02068bb8 00000afa 022a0044 024a6c00 EMSMTA!sbpiwacs 04e9d758 021062e8 022a0044 00000000 024a6cec EMSMTA!otpuedec 04e9d784 02063775 0281f70b 00e90002 04e9db69 EMSMTA!otpuefre 04e9d8cc 020effc2 e9fc740b 04e9db0c 00000000 EMSMTA!otpuechk 04e9dd04 020eec65 e9fc740b 0281f794 025a6be3 EMSMTA!otpmrdsl 04e9df70 0208eaf7 025aa1c8 025a6be3 04e9fc69 EMSMTA!otpmrgwy 04e9fc74 02058328 025a6bdd 025a6a26 025a6a04 EMSMTA!orprmtsr 04e9fc98 02057106 e9ffb80b 025a6bdd 00000000 EMSMTA!otpmrout 04e9fef8 02055d48 e9ffb80b 00000000 021a0010 EMSMTA!otpmrd 04e9ff54 0205536b e9ffb80b 02481a86 000001b8 EMSMTA!otpmrcd 04e9ff8c 020163e8 02481a86 02481a86 0000000b EMSMTA!otpmmain 04e9ffb8 77f26c2a 0000000b 02481a86 02481a86 EMSMTA!sbpiwbep 04e9ffec 00000000 00000000 00000000 00000000 KERNEL32!BaseThreadStart

Keywords : kbbug4.00 kbfix4.00.sp4 kbusage XADM
Version : 4.0
Platform : WINDOWS
Issue type : kbbug
Resolution Type : kbfix

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Last reviewed: April 9, 1997
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