XADM: Error 0002 The Exchange Directory Will Not Start

 Last reviewed: December 18, 1997
Article ID: Q160932
The information in this article applies to:
  • Microsoft Exchange Server versions 4.0 and 5.0

SYMPTOMS

When you attempt to start a Microsoft Exchange service, you may receive the following Windows NT error message: 

   Could not start the Microsoft Exchange Directory Service on \\<<server
   name>>.
   Error 0002: The system cannot find the file specified.

CAUSE

This error occurs because the executable associated with the service is missing or corrupt. The following is a list of major Microsoft Exchange services and their associated executables:

  • Microsoft Exchange Information Storestore.exe
  • Microsoft Exchange Directory Servicedsamain.exe
  • Microsoft Exchange System Attendantmad.exe
  • Microsoft Exchange Message TransferAgentemsmta.exe
  • Microsoft Exchange Internet Mail Connectormsexcimc.exe
  • Microsoft Exchange Interchangemt.exe

RESOLUTION

Obtain the file from backup, the Microsoft Exchange Server computer, or service pack CDs, and copy it over to the hard drive.

NOTE: Error 0002 is a "File not found" Windows NT error message. It is not a Microsoft Exchange specific error and it can be generated for any service missing a required executable. 

Keywords          : XADM
Version           : WinNT:4.0,5.0
Platform          : winnt
Issue type        : kbprb
Solution Type     : kbworkaround

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Last reviewed: December 18, 1997
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