XCLN: Exchange Server Service Not Available in Outlook

 Last reviewed: February 3, 1998
Article ID: Q162392

The information in this article applies to:
  • Microsoft Exchange Windows 95 client, version 4.0
  • Microsoft Exchange Windows NT client, version 4.0
  • Microsoft Outlook 97

SYMPTOMS

After you install Microsoft Office 97 and Outlook, the Microsoft Exchange Server service is not available. The Microsoft Exchange Server service is required to connect to a computer running Microsoft Exchange Server.

CAUSE

A typical installation of Office 97 does not install the Microsoft Exchange Server service.

RESOLUTION

To install the Microsoft Exchange Server service:

  1. Run Office 97 Setup in maintenance mode and click Add/Remove Components.

  2. Select Microsoft Outlook and click change option.

  3. Select Microsoft Exchange Server Support and finish the setup. The Microsoft Exchange Server service can now be added to the profile.

Additional query words: kbfaq
Keywords : XCLN kbsetup kbusage
Version : 4.0
Platform : WINDOWS

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Last reviewed: February 3, 1998
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