XCLN: "Internal Error Installing Forms" During Client Setup

 Last reviewed: May 8, 1997
Article ID: Q162725
4.00 WINDOWS kbsetup kbenv

The information in this article applies to:

  • Microsoft Exchange Windows 95 client, version 4.0

SYMPTOMS

When you attempt to install the Microsoft Exchange Windows 95 client, you may receive the following error: 

   Internal error installing forms.
   Please contact your system administrator.

RESOLUTION

Two different resolutions have been found for this issue. It may be necessary to follow both of the procedures listed below before attempting to reinstall the Microsoft Exchange Windows 95 client:

  • The Msvcrt40.dll file in the Windows\System directory may be outdated. Rename Msvcrt40.dll on the affected workstation and run the Microsoft Exchange client setup again.
  • Rename the Mapi.dll and Mapi32.dll files on the affected workstation
and 
   run the Microsoft Exchange client setup again.

MORE INFORMATION

The Msvcrt40.dll file that the Microsoft Exchange Service Pack 2 client will install is Msvcrt40.dll, with a date of 7-14-96, a file size of 312,832 bytes, and version number of 4.0.0.5270.

KBCategory: kbsetup kbenv
KBSubcategory: XCLN
Additional reference words: 4.00
Keywords : XCLN kbenv kbsetup
Version : 4.00
Platform : WINDOWS

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Last reviewed: May 8, 1997
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