XADM: Mailbox Is Empty Following Move Mailbox CommandLast reviewed: January 23, 1998Article ID: Q162998 |
The information in this article applies to:
SUMMARYThe Move Mailbox command in the Microsoft Exchange Administrator program is used to move a mailbox from one server in a Microsoft Exchange site to another. This command may appear to have completed successfully, but when the user logs into the mailbox, they no longer see mail received prior to moving the mailbox.
MORE INFORMATIONThe Move Mailbox command moves the mail from the private information store of the old server to the private information store of the new server. It then changes the Home Server attribute of the mailbox to the new server and replicates this information from the old server to the new server and all existing servers in the site. If the Home Server attribute is not updated or this information is not replicated to the new server before the user logs back into their mailbox, the condition above may occur. Steps to verify the Move Mailbox command moved the user's mail to the new server:
- The mailbox is still listed in the Server Recipients container of the old server and does not appear in the Server Recipients container of the new server.- The General Property page of the mailbox lists the old server as the home server.- The Exchange Client profile for that user shows the old server, and the attempt to change it to the new server fails.After you confirm that the mail is located on the new server and the mailbox is located on the old server, follow these steps to move the mailbox to the new server:
Keywords : XADM Version : WinNT:4.0 Platform : winnt Issue type : kbinfo |
================================================================================
© 1998 Microsoft Corporation. All rights reserved. Terms of Use. |