XCLN: Err Msg: Could Not Schedule Fax for Transmission

 Last reviewed: November 18, 1997
Article ID: Q163120
The information in this article applies to:
  • Microsoft Exchange Windows 95 client, version 4.0

SYMPTOMS

When attempting to send a fax from Microsoft Exchange Client in a profile that contains both the Exchange Server Service AND the Windows 95 fax service, you may receive the following error messages during the rendering of the fax: 

   Could not schedule fax for transmission.
-OR- 

   File system error.

CAUSE

Norton Antivirus is enabled on the Windows 95 computer, preventing the fax from being properly rendered in the Windows/Spool directory.

RESOLUTION

  • Remove or disable Norton Antivirus.

-OR-
  • Create two Microsoft Exchange profiles: one with Exchange Server service (only) and one with only Fax service.

MORE INFORMATION

Norton Antivirus is manufactured by Norton, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. 

Keywords          : XCLN kbusage
Version           : winnt:4.0
Platform          : winnt

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Last reviewed: November 18, 1997
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