XADM: Dr. Watson, AV When You Create X.400 Address

 Last reviewed: February 12, 1998
Article ID: Q163257
The information in this article applies to:
  • Microsoft Exchange Server version 5.0

SYMPTOMS

This problem occurs when you create a new custom recipient on a Microsoft Exchange Server and assign it an X.400 address. When you fill out the General tab, click the Advanced tab and fill out one of the Domain Defined Attributes (DDAs), and then click OK, you may receive the following error message: 

   Dr Watson for Windows NT
   An Application error has occurred and a log is being generated

   ADMIN.EXE Exception: access violation (0xc0000005), address: 0x0050f361
This problem appears to happen more frequently on DEC Alpha computers than on Intel computers. If you just fill out the General tab for the X.400 address and click OK, the address will be generated without any errors. You can then edit that address and add the DDA information.

MORE INFORMATION

This happens because of an invalid pointer to a dialog box procedure for the page. Normally, this would not cause the array to be overwritten but if you have specified DDA, the string will not be parsed correctly.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: X400
Keywords : kbbug5.00 kbfix5.00.sp2 XADM
Version : WinNT:5.0
Platform : winnt
Issue type : kbbug
Solution Type : kbfix

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Last reviewed: February 12, 1998
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