XCLN: Application Err When MSMail Client Gets the Return Receipt

 Last reviewed: July 15, 1997
Article ID: Q164839
The information in this article applies to:
  • Microsoft Exchange Windows 3.x Client, version 4.0 and 5.0
  • Microsoft Exchange Windows NT Client, version 4.0 and 5.0
  • Microsoft Exchange Windows 95 Client, version 4.0 and 5.0

SYMPTOMS

This article applies only to the Japanese version of Microsoft Exchange Client. When a Microsoft Mail Windows Client gets the return receipt (RR) from the Microsoft Mail service for Exchange Client, an application error occurs.

CAUSE

The conversation ID in the RR ends with the leading byte of a double-byte character, and no trailing byte follows. This causes the application error on the Microsoft Mail Windows Client.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Client versions 4.0 and 5.0. This problem was corrected in the latest Microsoft Exchange Server 4.0 and 5.0 U.S. Service Packs. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: subject JPN SFS BLADE UAE GPF DBCS double general
protection page fault illegal invalid operation
Keywords : kbbug4.00 kbbug5.00 kbfix4.00.sp4 kbfix5.00.sp1 kbusage XCLN
Version : 4.0
Platform : WINDOWS
Issue type : kbbug
Resolution Type : kbfix

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Last reviewed: July 15, 1997
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