XADM: Encrypted Msgs Can't Be Forwarded w/ Inbox Rule

 Last reviewed: December 6, 1997
Article ID: Q164976

The information in this article applies to:

  • Microsoft Exchange Server versions 4.0 and 5.0

SYMPTOMS

Messages that are encrypted using Advanced Security do not get forwarded automatically, even though you have an inbox rule set up to forward the message to another recipient or to a public folder.

CAUSE

This is by design. Messages that are encrypted with Microsoft Exchange Server Advanced Security have a flag set on them that prevents them from being auto-forwarded; therefore, the inbox rule process ignores any incoming encrypted messages and does not forward them.

RESOLUTION

To resolve this problem:

  • Manually forward any encrypted messages to the desired recipients and/or public folders.

MORE INFORMATION

Messages that are only digitally signed (not encrypted) will get forwarded automatically by inbox rules if the rule applies to the message. 

Keywords          : XADM kbusage
Version           : winnt:4.0,5.0
Platform          : winnt

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Last reviewed: December 6, 1997
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