XCLN: Client Setup Requires a Restart During First Install

Last reviewed: February 3, 1998
Article ID: Q165135
The information in this article applies to:
  • Microsoft Exchange Windows 3.x client, version 4.0
  • Microsoft Exchange Windows NT client, version 4.0
  • Microsoft Exchange Windows 95 client, version 4.0

SYMPTOMS

When the Microsoft Exchange Client is installed on a workstation for the very first time, the Setup program requires that you restart Windows at the end of Setup. When you use quiet mode setup (setup /q), this restart occurs automatically. Even if you remove Microsoft Exchange Client completely and run Setup again, it will not require a restart on subsequent occasions.

CAUSE

The Setup program uses the file Ole32.dll but at the same time wants to replace the Windows 95 version (dated 7/11/95) with its own newer copy (3/8/96 for RTM, 7/2/96 for SP2). Because it has been loaded into memory, Windows must restart to unload the file so it can be replaced.

RESOLUTION

To resolve this problem:

  • Replace the existing Win95\System\Ole32.dll file with the newer copy from the share point before running Setup. The file can be extracted from Exchng6.cab if necessary.


Additional query words: kbfaq
Keywords : XCLN kbusage
Version : 4.0
Platform : WINDOWS


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Last reviewed: February 3, 1998
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