XCLN: Unable to Access Exchange Forms in the ORG Forms Library

• Microsoft Exchange Windows 3.x client, version 4.0
• Microsoft Exchange Windows 95 client, version 4.0
• Microsoft Exchange Windows NT client, version 4.0

SYMPTOMS

Forms installed in the Organization (ORG) Forms Library are not viewable except by the user who created and installed them. The form library is viewable, but the forms themselves are not. Forms that have been installed in public folders, the personal forms library, or PST files are still available.

CAUSE

The correct permissions are not set on the ORG Forms Library system folder in the Microsoft Exchange organization.

RESOLUTION

Set the default permissions on the ORG forms library to (at least) reviewer.

1. In the Microsoft Exchange Server Administrator program, open the following system folder:

         Folders/System Folders/EFORMS Registry/Organization forms folder.
   

2. Press ALT+ENTER to see the properties of that folder.

3. Click the Client Permissions button.

4. In the Permissions dialog box, change the default rights to at least reviewer (which will give users the ability to read items).

5. Click OK and close the ORG Forms Library properties.

6. Quit the Microsoft Exchange Client and restart the client.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q146253
   TITLE     : XCLN: How to Install a Form Created with EFD