XFOR: Store.exe GPFs When POP3 Client Submits Bad Message Header

 Last reviewed: December 31, 1997
Article ID: Q166562

The information in this article applies to:

  • Microsoft Exchange Server version 5.0

SYMPTOMS

You may receive a general protection fault (GPF) in the Microsoft Exchange Server information store service (Store.exe).

CAUSE

This problem is caused by POP3 clients submitting messages that contain bad message transport headers.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K
CAUTION: Installing the service pack to fix this problem may cause another problem in POP3 clients. For additional information, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q168245
   TITLE     : POP3 Clients Unable to Download All Msgs

Keywords          : kbbug5.00 kbfix5.00.sp1 XFOR kbusage
Version           : 5.0
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

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Last reviewed: December 31, 1997
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