XFOR: IMS Behind Firewall Does Not Use Second MX Record

 Last reviewed: September 11, 1997
Article ID: Q166604
The information in this article applies to:
  • Microsoft Exchange Server, version 4.0
  • Microsoft Exchange Server, version 5.0

SYMPTOMS

When you use an Internet firewall, Microsoft Exchange Server version 4.0 and 5.0 will sometimes fail to use a second MX record if the first is unavailable.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 4.0 and 5.0.

For Microsoft Exchange Server version 4.0, we are currently researching this problem and will post more information here in the Microsoft Knowledge Base as it becomes available.

This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Keywords          : kbbug5.00 kbfix4.00.sp5 kbfix5.00.sp1 XFOR kbusage buglist4.00 buglist5.00
Version           : 5.0
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

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Last reviewed: September 11, 1997
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