XFOR: cc:Mail Migration Generates Dr. Watson in Mailmig.exe

Last reviewed: July 15, 1997
Article ID: Q167024

The information in this article applies to:

Microsoft Exchange Server, versions 4.0 and 5.0

SYMPTOMS

The cc:Mail Migration Wizard generates a Dr. Watson report in Mailmig.exe during the migration process:

   Exception Access violation (0xc0000005), address:0x6c7852b8.

CAUSE

If there are certain attachment types stored in the cc:Mail clients, they will cause the Migration Wizard to generate the Dr. Watson report.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server, version 4.0 and 5.0.

We are researching this problem in Microsoft Exchange Server version 4.0 and will post new information here in the Microsoft Knowledge Base as it becomes available.

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Keywords : kbbug5.00 kbfix5.00.sp1 kbusage XFOR
Version : 5.0
Platform : WINDOWS
Issue type : kbbug
Resolution Type : kbfix

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: July 15, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.