XWEB: Access Forbidden Error from Browser

• Microsoft Exchange Active Server Component version 5.0

SYMPTOMS

When you attempt to access a Microsoft Exchange Server mailbox from a browser via the Web Connector (Active Server Pages), the following occurs:

1. The graphics on the logon page do not load.

2. If you enter a mailbox name and validation details, you receive the following error message:

   HTTP/1.0 403 Access Forbidden (Execute Access Denied - This Virtual Directory does not allow objects to be executed.)

CAUSE

This problem occurs because the default document set from Internet Server Manager on IIS has been changed to something other than Default.htm.

NOTE: This message results if Logon.asp is named as the default document.

RESOLUTION

This problem can be resolved by renaming Default.htm in the IIS Home directory to Default.xxx.

If you are unsure of the current setting for the Home directory, start Microsoft Internet Server Manager and select properties for the WWW service. The Directories tab shows a path for the Home directory.

To create a new default.htm in the Home directory, perform the following steps:

1. Open a new file and enter the following tags:

For x_server_name, enter your Microsoft Exchange Server computer name as it appears in Control Panel Networks.

1. Save the new file.

2. Exit and restart the browser and type exchange_server_name as the URL. The logon should appear automatically.

Keywords          : XCLN kbusage
Version           : 5.0
Platform          : WINDOWS