XFOR: IMC Setup for Non-MIME Inbound Japanese SMTP Mail

• Microsoft Exchange Server versions 4.0 and 5.0

SYMPTOMS

This problem occurs with Non-MIME inbound SMTP mail messages using the Japanese Industry Standard (JIS) character set. The mail messages may not be readable in the Japanese Exchange Client if the Exchange Server computer with the Internet Mail Connector (IMC) is the English version.

WORKAROUND

This workaround assumes that unreadable mail messages are from the domain JP. However, the following steps can be applied to any domains that send non-MIME outbound SMTP mail using JIS character set.

1. Click the Internet Mail tab in the IMC.

2. Click the E-Mail Domain to create a new entry.

3. Specify JP as the E-Mail Domain.

4. Set JIS for Non-MIME Character Set Translation.

MORE INFORMATION

For additional information on how Microsoft Exchange Server can support Microsoft Exchange clients running on different language operating systems, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q151701
   TITLE: How to Manually Add Code Pages for Mixed Languages