XFOR: POP3 Clients Unable to Download All Msgs

 Last reviewed: December 31, 1997
Article ID: Q168245
The information in this article applies to:
  • Microsoft Exchange Server version 5.0

SYMPTOMS

You may experience this problem if you applied version 5.0.1458.10 of Store.exe for Microsoft Exchange version 5.0, to resolve the problem described in the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q166562
   TITLE     : XFOR: Store.exe GPFs When POP3 Client Submits Bad Message
               Header
You may have POP3 clients that cannot download all of their mail. Typically, they will see the following errors in the event log: 

   12802
   MSExchange Pop3
   Error 0x8004010f during stream configuration

   11310
   MSExchange Pop3
   The following error occurred: The requested item could not be found.
If you telnet to port 110 and attempt to retrieve the message, the following error message appears: 

   The requested item could not be found.
Not all messages are affected, only some. Usually the rejected messages are all of the same type, such as Microsoft Mail messages, or messages with attachments, and so on.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. More information will be posted in the Microsoft Knowledge Base as it becomes available.

Additional query words:
Keywords : kbbug5.00 XFOR kbusage
Version : WinNT:5.0
Platform : winnt
Issue type : kbbug
Solution Type : kbpending

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Last reviewed: December 31, 1997
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