XFOR: Messages in the IMC Outbound Queue Waiting Delivery

 Last reviewed: March 20, 1998
Article ID: Q168616
The information in this article applies to:
  • Microsoft Exchange Server version 4.0

SYMPTOMS

You may discover the following errors in the Windows NT Event Viewer Application log: 

   Event ID - 2079, Source: MSExchangeIS Private, Category: Transport,
   Type: Stop, Description, Unable to submit, send, or transfer out a
   message.
   No recipient was found in the envelope.

   Event ID - 2219, Details, Source: MSExchangeMTA, Category: Field
   Engineering, Type: Stop Description The MTA is running recovery on the
   internal message database because the MTA was not shut down cleanly.
   This operation may take some time. Status updates will be written to
   the Windows NT Event Log. [%1 %2 %3 %4] (14)

CAUSE

Out of Office messages are left in the Internet Mail Connector Outbound Messages Waiting Delivery queue.

RESOLUTION

Disable the Out Of Office Responses to the Internet by starting the Microsoft Exchange Server Administrator program and following these steps:

  1. Select the Configuration container and then select the Connections container.

  2. Open the properties page of the Internet Mail Connector (IMC) and click the Internet Mail tab.

  3. Under Interoperability, check the Disable Out Of Office Responses to the Internet check box.

If this problem is associated only with messages that are addressed to sites with multiple MX records, please refer to the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q169781
   TITLE: XFOR: IMC Fails to Send Mail to Domains with Multiple MX Records

MORE INFORMATION

To confirm that these messages are OOF replies, start the Exchange Server Administrator program and increase the IMC logging (SMTP protocol) to maximum. 

Version           : WinNT:4.0
Platform          : winnt
Issue type        : kbprb
Solution Type     : kbworkaround

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: March 20, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.