XADM: Private Byte Memory Leak in Store.exe

 Last reviewed: October 2, 1997
Article ID: Q169693
The information in this article applies to:
  • Microsoft Exchange Server, version 4.0

SYMPTOMS

Over time, the Windows NT system responsiveness starts to appears sluggish and clients may report a gradual decrease in system performance.

You may observe that the amount of Private Bytes for Store.exe increases over time. You can track this by monitoring the following counters in the Windows NT Performance Monitor: 

   Object: Process
   Instance: STORE
   Counter: Private Bytes

CAUSE

Under certain conditions, when a Microsoft Exchange or Outlook client sets focus to a message folder on the Microsoft Exchange Server that has a filter defined, a small number of private bytes are leaked.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server, version 4.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: leak performance gradual high paging activity
Keywords : kbbug4.00 kbfix4.00.sp5 XADM buglist4.00
Version : 4.0
Platform : winnt
Issue type : kbbug
Solution Type : kbfix

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Last reviewed: October 2, 1997
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