XWEB: MAPI Clients Message Status Not Automatically Updating

Last reviewed: March 11, 1998
Article ID: Q169849

The information in this article applies to:

Microsoft Outlook Web Access version 5.5

SYMPTOMS

When you run a Microsoft Outlook Web Access Client and read a message, Outlook or Microsoft Exchange Client will not show the message as read until that client reads a message.

CAUSE

Exchange Client only updates the read/unread status of messages when it makes a change to a message. As a result, if a message is read by a Web client, it will continue to show up as unread in Outlook or Exchange Client until that client makes a change (reads a message). This behavior is by product design.

Keywords          : XWEB kbtshoot kbusage
Component         : Kluane
Version           : WinNT:5.5
Platform          : winnt
Issue type        : kbinfo
Solution Type     : Info_Provided

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Last reviewed: March 11, 1998
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