XWEB: Web Client Gets Generic Error Sending From Mailbox

• Microsoft Exchange Server version 5.0

SYMPTOMS

If you are using the Web client and attempt to send mail from a mailbox that has exceeded its Prohibit Send storage limit, the following error message occurs:

   Failed to send message.

CAUSE

This error can occur if the following conditions are met:

• A Prohibit Send storage limit is set for the mailbox via the Microsoft Exchange Administrator program.
• The mailbox exceeds its storage limit.

WORKAROUND

When you use the Web client, do not set the Prohibit Send storage limit for mailboxes.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

When you use the Microsoft Exchange Client or Outlook Client to send mail from a mailbox that has exceeded the Prohibit Send storage limit, the following error message occurs:

   You have exceeded the storage limit on your mailbox. Delete some mail
   from your mailbox or contact your system administrator to adjust your
   storage limit.