XCLN: Messages Remain in the Outbox After You Try to Send Them

 Last reviewed: August 28, 1997
Article ID: Q173217
The information in this article applies to:
  • Microsoft Exchange Windows NT client, versions 4.0, 5.0
  • Microsoft Exchange Windows 95 client, versions 4.0, 5.0

SYMPTOMS

When you try to send an e-mail message by copying or placing the message in the Outbox, the message may not be sent.

CAUSE

This issue can occur for either of the following reasons:

  • You moved or copied the newly created e-mail message to the Outbox
  • You edited the e-mail message while it was in the Outbox

RESOLUTION

To resolve this issue, resend the message. To resend the message, follow these steps:

  1. In Microsoft Exchange, select the Outbox folder, and then double-click the e-mail message you want to send to open it.

  2. Select Send from the File menu.

MORE INFORMATION

When you choose Send while creating a message, the e-mail message is automatically placed in the Outbox. Also, the subject of the e-mail message is displayed in italic text in the Outbox. 

Keywords          : XCLN
Version           : WINDOWS:4.0,5.0; WINDOWS NT:4.0,5.0
Platform          : NT WINDOWS
Issue type        : kbprb

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: August 28, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.