XADM: ESEUTIL /g Returns Error -1022

 Last reviewed: March 19, 1998
Article ID: Q174748
The information in this article applies to:
  • Microsoft Exchange Server version 5.5

SYMPTOMS

When you are running ESEUTIL /g on the directory store or information store, the following error may occur: 

    - 1022 indicating disk I/O error
This occurs when InocuLAN anti-virus software is installed on a computer running Windows NT Server 4.0 with Service Pack 3 and running Exchange 5.5. InocuLAN installs a file system filter that disables the JET engine ESE97 from addressing database files.

RESOLUTION

Perform one of the following to resolve this problem:

  • Uninstall InocuLAN and restart your computer.

    NOTE: Disabling InocuLAN does not resolve this problem.

    -or-

  • Obtain the following fix or wait for the next Windows NT service pack.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

MORE INFORMATION

Install the Windows NT hotfix that been released as part of the roll-up hotfixes that are recommended in the Readme.doc file for Microsoft Exchange Server, version 5.5. These hotfixes are available at: 

   ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/
   hotfixes-postSP3/roll-up/
Note: If you later re-install Windows NT Service Packs, you must also re-install the hotfixes regardless of your responses to the Overwrite Newer Files prompts during the Service Pack installation.

Additional query word: 5.50 

Keywords          : XADM kbusage
Version           : WinNT:5.5
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbpatch

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: March 19, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.