XCLN: Err Msg: The Items Properties Could Not Be Displayed

 Last reviewed: January 30, 1998
Article ID: Q174824
The information in this article applies to:
  • Microsoft Exchange Windows 3.x client, versions 4.0 and 5.0
  • Microsoft Exchange Windows 95 client, versions 4.0 and 5.0
  • Microsoft Outlook 97, versions 8.01, 8.02, and 8.03

SYMPTOMS

When you compose a message and attempt to set the Send options on that message, you may receive an error message similar to the following: 

   The item's properties could not be displayed. No additional send options
   are available for this message.

CAUSE

The Send Options feature is a function of the Microsoft Exchange Server information service that is loaded on the client. This feature is not available when the MS Mail information service is the only information service in the profile. Therefore, if you are running the Exchange Client in an MS Mail only environment, this feature will be unavailable to you.

Additional query words: Win95 WinNT Win16
Keywords : XCLN
Version : WINDOWS:5.0
Platform : WINDOWS
Issue type : kbprb
Solution Type : kbwontfix

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Last reviewed: January 30, 1998
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