XCLN: Unable to Recover Deleted Items from Some Public Folders

 Last reviewed: December 3, 1997
Article ID: Q175172
The information in this article applies to:
  • Microsoft Outlook Windows 95 client, version 8.03
  • Microsoft Exchange Windows 95 client, versions 4.0, 5.0
  • Microsoft Outlook Windows NT client, version 8.03
  • Microsoft Exchange Windows NT client, versions 4.0, 5.0
  • Microsoft Exchange Server, version 5.5

SUMMARY

In Microsoft Exchange or Microsoft Outlook, it is not possible to use the Recover Deleted Items option to restore deleted items from the Public Folders folder, the Favorites folder, or any subfolders in the Favorites folder. These folders are special folders and will never contain deleted items. This behavior is by design.

MORE INFORMATION

When you select any of the folders mentioned above, it is possible to access the Recover Deleted Items option from the Tools menu. The list of recoverable items that is subsequently shown will always be empty, because these folders will never contain deleted items. 

Keywords          : XCLN kbusage
Version           : WINDOWS:4.0,5.0,5.5,8.03
Platform          : WINDOWS
Hardware          : x86
Issue type        : kbprb kbinfo
Solution Type     : kbwontfix

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Last reviewed: December 3, 1997
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