XWEB: PFs Not Seen When Logging on Anonymously via OWA

- Microsoft Exchange Server version 5.5 - Microsoft Outlook Web Access, version 5.5

SYMPTOMS

When you anonymously log on to an Exchange Server computer via the Microsoft Outlook Web Access (OWA) client, you may not be able to see one or more public folders.

CAUSE

Either the public folder has not been published on the Exchange Server computer, or the anonymous account does not have a minimum of Folder Visible permissions on the folder.

RESOLUTION

Use the Microsoft Exchange Administrator program to perform the following steps:

1. Open the HTTP (Web) Site Settings object from the site-level Protocols container.

2. Select the Folder Shortcuts tab. Using the New button, add any folders (except the root "All Public Folders" folder) you want to publish.

3. From the Properties dialog box of each published folder, select the General Tab.

4. On the General tab, select the Client Permissions button and make sure that the folder has at least the Folder Visible permission enabled for the anonymous account. To view the contents of the public folder, the anonymous account must have at least a role of Reviewer.