XCLN: AutoForwarded DBCS Message Is Corrupted

 Last reviewed: March 6, 1998
Article ID: Q175350
The information in this article applies to:
  • Microsoft Outlook Windows 95 client, versions 8.0,8.01,8.02, and 8.03
  • Microsoft Outlook Windows NT client, versions 8.0,8.01,8.02, and 8.03

SYMPTOMS

When you receive an AutoForwarded message in an Outlook client that was originally composed using the Japanese Double Byte Character Set, the message will appear garbled or with the order of the letters jumbled.

CAUSE

The above symptoms may occur if Microsoft Word is installed on your computer and the option to "Use Word as the E-mail Editor" is unchecked.

WORKAROUND

From the Tools menu, select the option to "Use Word as the E-mail Editor" and the message will appear correctly.

STATUS

Microsoft has confirmed this to be a problem in Outlook version for Windows 95. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. 

Keywords          : XCLN
Component         : Capone
Version           : Windows:8.0,8.01,8.02,8.03
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbwontfix

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: March 6, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.