XADM: Can't Extract Account List if Similar Domain Name Exists

 Last reviewed: February 12, 1998
Article ID: Q175493
The information in this article applies to:
  • Microsoft Exchange Server, versions 4.0 and 5.0

SYMPTOMS

When you attempt to extract the Windows NT account list using the Microsoft Exchange Administrator program, the Windows NT Domain drop down list box may not contain an entry for the local computer's primary domain.

CAUSE

A trusted domain has a domain name similar to the local domain, with the first characters being identical.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server, versions 4.0 and 5.0.

We are currently researching this problem in Microsoft Exchange Server version 4.0 and will post more information here in the Microsoft Knowledge Base as it becomes available.

A supported fix for Microsoft Exchange Server, version 5.0 is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. 

Keywords          : kbbug4.00 kbbug5.00 kbfix5.00.sp2
Version           : WinNT:4.0,5.0
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbfix

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Last reviewed: February 12, 1998
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