XCLN: Upgrading to Outlook 8.03 Does not Remove Exchange Icons

• Microsoft Outlook Windows 3.x client, version 8.03

SYMPTOMS

If Microsoft Exchange has been installed in a custom program group, (such as "My Exchange Client”), instead of the default group called Microsoft Exchange and you upgrade to Microsoft Outlook version 8.03 and choose the same program group where Microsoft Exchange is installed, an empty program group called Microsoft Exchange is created. Also, the old Microsoft Exchange icons are not removed from the original program group.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook for Windows 3.x, version 8.03. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

In some cases, this behavior may be desirable. Because the old Exchange icons are not removed when the new Outlook icons are added to the old program group, users can run either the old Exchange client or new Outlook client, or both.

If Microsoft Outlook client is installed in the same directory as the Exchange client, it is assumed that Microsoft Exchange will no longer be used. Therefore, the following icons can be manually deleted from the program group:

   Microsoft Exchange
   MS Exchange Services
   Inbox Repair Tool
   Microsoft Exchange Setup
   ShivaRemote Setup
   Microsoft Schedule+