XWEB: Outlook Web Access Attachments are Received Empty

 Last reviewed: February 10, 1998
Article ID: Q175777
The information in this article applies to:
  • Microsoft Outlook Web Access version 5.5

SYMPTOMS

Multiple attachments in Outlook Web Access are received as a single blank or empty attachment or not received at all.

CAUSE

The sender is attempting to send multiple attachments and delimiting the attachments with a semi-colon. For example, after clicking the Attachment tab to choose the attachments to send, the user types in multiple filenames such as "file1;file2". This causes the OWA client to search for a file named "file1;file2" for the attachment. Because OWA cannot find that filename, it sends a single blank or empty attachment.

WORKAROUND

Use the browse feature to select multiple attachments. These items must be selected individually and added as attachments.

Note: Netscape Navigator 4.02 and previous versions only support single attachments. If multiple attachments are selected and sent, the attachments are received as an icon, but with nothing in them. 

Keywords          : XWEB
Version           : WINDOWS:5.5
Platform          : WINDOWS
Issue type        : kbprb
Solution Type     : kbworkaround

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Last reviewed: February 10, 1998
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