XCLN: Attachments Show {EMBED Unknown} Instead of Icon

• Microsoft Exchange Windows 3.x client, versions 4.0 and 5.0
• Microsoft Exchange Windows 95 client, versions 4.0 and 5.0
• Microsoft Exchange Windows NT client, versions 4.0 and 5.0
• Microsoft Outlook Windows 95 client, versions 8.00, 8.01, 8.02, and 8.03
• Microsoft Outlook Windows NT client, versions 8.00, 8.01, 8.02, and 8.03

SYMPTOMS

When you receive an e-mail message with an attachment, one of the following may appear in place of the icon associated with the application for the attachment:

{EMBED Outlook.FileAttach}

-or-

{EMBED WordMailFileAttachment}

-or-

{EMBED Unknown}

CAUSE

The Show Field Codes option is enabled.

WORKAROUND

To resolve this problem, perform any one of the following:

Disable Word as your E-mail Editor.

-or-

Press the ALT+F9 keystroke to disable Show Field Codes.

-or-

With the e-mail message open, select Options from the Tool menu, and then deselect Show Field Codes

MORE INFORMATION

Fields are used as placeholders for data that might change in a document and for creating form letters and labels in mail-merge documents. Some of the most common fields are the PAGE field, which is inserted when you add page numbers, and the DATE field, which is inserted when you click Date and Time on the Insert menu and then select the Update Automatically check box. Fields are inserted automatically when you create an index or table of contents by using the Index and Tables command on the Insert menu. You can also use fields to automatically insert document information (such as the author or file name), to perform calculations, to create links and references to other documents or items, and to perform other special tasks.

Field codes appear between curly brackets or braces [ { } ]. To display the results of the field codes such as the results of calculations, hide the field codes by doing the following:

1. Click Options on the Tools menu, and then click the View tab.

Fields are somewhat like formulas in Microsoft Excel. The field code is like the formula, and the field result is like the value that the formula produces.

You cannot insert field braces by typing characters on the keyboard. Fields are inserted when you use particular commands, such as the Date and Time command on the Insert menu, or when you press CTRL+F9 and type the appropriate information between the field braces.

Keywords          : XCLN
Version           : WINDOWS:4.0,5.0,8.00,8.01,8.02,8.03
Platform          : WINDOWS
Issue type        : kbprb
Solution Type     : kbworkaround