XFOR: Access Violation Migrating Messages from SFS Postoffice

• Microsoft Exchange Server version 5.0

SYMPTOMS

When you attempt to migrate messages from a private folder on a Microsoft Mail for PC Networks Shared File System (SFS) postoffice, you may see an error message indicating that the Migration Wizard (Mailmig.exe) caused an access violation.

CAUSE

This problem occurs if one or more of the messages contain an attachment that has a file name (or full path and file name) longer than 13 characters. Microsoft Exchange Server cannot properly migrate a message from a Microsoft Mail postoffice if the message contains an attachment with a file name (or full path and file name) longer than 13 characters. This problem frequently occurs when the full path is maintained for an attachment contained in a message, instead of the file name only.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

MORE INFORMATION

When a message stored in a private folder on a Microsoft Mail postoffice contains an attachment, the attachment's file name is normally maintained, but not its full path. However, in some cases, the full path is also maintained, even if the message was moved to the private folder with the Microsoft Mail MS-DOS client.

Additional query word: av

Keywords          : kbbug5.00 kbfix5.00.sp2 XFOR kbusage
Version           : 5.0
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix