XFOR: Embedded Cc: Line is Interpreted as Cc: Line for Forwards

• Microsoft Exchange Server, versions 4.0, 5.0, and 5.5

SYMPTOMS

When using Linkage 3.2 to move mail between a Microsoft Exchange Server system and a PROFS system, you may experience problems with unwanted users being cc'd when mail is forwarded to an Exchange user from PROFS. These unwanted users were cc'd in the original PROFS email.

CAUSE

The PROFS Connector detects original CC: line embedded in the forwarded message as the CC: line for the message forwarded to the Exchange user.

WORKAROUND

Install the latest Linkage patch. It modifies the PROFS connector to allow it to detect the real PROFS NOTE CC: list if the message forwarded contains the embedded CC: list from the original message. After the patch is installed, the embedded CC: list's recipients will be skipped and the real CC: list will be mapped as Exchange P2 recipients.

Additional query words

Keywords          : XFOR kbprb
Version           : 4.0,5.0,5.5
Platform          : winnt
Issue type        : kbprb
Solution Type     : kbpatch