XADM: System Attendant Uses Unusually Large Amount of Memory

Last reviewed: February 12, 1998
Article ID: Q176682
The information in this article applies to:
  • Microsoft Exchange Server, versions 4.0, 5.0

SYMPTOMS

When you are running Microsoft Exchange Server, the system attendant may use an unusually large amount of memory, causing the Windows swap file to increase in size. This problem typically occurs in organizations that contain a large number of sites and is not related to the Knowledge Consistency Checker (KCC).

CAUSE

In organizations that contain a large number of sites, the routing information database (RID) calculations performed by the system attendant can use large amounts of memory over an extended period of time.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. A supported fix is now available, but has not been fully regression- tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K

Additional query word: mad.exe

Keywords          : kbbug4.00 kbbug5.00 kbfix5.00.sp2 XADM
Version           : WINDOWS:4.0,5.0
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix


================================================================================


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 12, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.