XCLN: Shiva Remote Setup for Outlook Icon Missing

 Last reviewed: November 24, 1997
Article ID: Q176762
The information in this article applies to:
  • Microsoft Outlook for Windows 3.1x, Exchange Server Edition, version 8.0

SYMPTOMS

After you install Microsoft Outlook for Windows 3.1x, Exchange Server Edition, version 8.0, the "Shiva Remote Setup for MS Outlook" icon may be missing from the program group into which the client was installed. All other icons for the client appear in the program group as expected.

CAUSE

This behavior may occur if Outlook is installed in a program group other than the default.

WORKAROUND

Choose one of the following:

  • In Setup, select the default program group "Microsoft Outlook."
  • Choose the Add/Remove option in Maintenance Mode Setup and enable the Shiva option in the Outlook component.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook for Windows 3.1x, Exchange Server Edition, version 8.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. 

Keywords          : StpErr
Version           : WINDOWS 3.1x:8.0
Platform          : WINDOWS
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbworkaround

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Last reviewed: November 24, 1997
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