XADM: Setup Cannot Initialize the Key Management Database

Last reviewed: January 27, 1998
Article ID: Q177309

The information in this article applies to:

Microsoft Exchange Server version 5.5

SYMPTOMS

When you use custom setup to add a Microsoft Exchange Server 5.5 computer to a site with an existing Exchange Server 4.0 computer, you may receive the following error while installing the Exchange Key Management Server:

   Setup is unable to initialize the key management database

   ID no. c103798c

In the event log, you will see:

   MSExchangeKMS 1004 KMServer was not able to verify the signature on the
   crypto service provider.

CAUSE

This error can occur if you have the wrong version of Advapi32.dll. in the <winnt>\system32 directory.

Keywords          : XADM
Version           : WINDOWS:5.5
Platform          : WINDOWS
Issue type        : kbprb

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Last reviewed: January 27, 1998
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