XADM: Information Store Does Not Start, Error -1022Last reviewed: February 12, 1998Article ID: Q177959 |
The information in this article applies to:
SYMPTOMSWhen you upgrade a computer running Microsoft Exchange Server version 5.0 to version 5.5, the Information Store and message transfer agent (MTA) may stop unexpectedly. Attempting to manually restart the MTA will be successful; however, the Information Store will be unable to start. The event viewer will return the following information:
MSExchangeIS ((120)) System parameter preferred version pages was changed from 6528 to 1623 due to physical memory limitation. MSExchangeIS ((120)) The database engine 05.1950.0000 started. MSExchangeIS ((120)) The database engine is initiating recovery steps. MSExchangeIS ((120)) The database engine is replaying log file c:\exchsrvr\MDBDATA\edb.log. CAUSEThe system has run out of disk space during the conversion process, which forces the conversion process to shut down unexpectedly. Portions of code that allow the conversion process to think that the Information Store is shutting down successfully are not being flushed.
WORKAROUNDTo work around this problem:
STATUSMicrosoft has confirmed this to be a problem Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K Keywords : kbbug5.00 kbfix5.00.sp2 XADM kbsetup Version : WINDOWS:5.0 Platform : WINDOWS Issue type : kbbug Solution Type : kbfix kbpatch |
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