XCLN: Err Msg: Can't open this item. Cannot add the attachment.

 Last reviewed: February 12, 1998
Article ID: Q178543
The Information in this article applies to:
  • Microsoft Exchange Server, versions 5.0, 5.5

SYMPTOMS

When you are using Exchange Client or Outlook Client, the following error message may appear when you open a message coming from the Internet: 

   Can't open this item. Cannot add the attachment; no data source was
   provided.

CAUSE

This is caused by a Multipurpose Internet Mail Extensions (MIME) message with an attachment coded with: 

   Content-Type = application/mac-binhex40
   Content-transfer-encoding: BASE64

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0.

This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. A supported fix is now available, but has not been fully regression- tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. 
Keywords          : kbbug5.00 kbfix5.00.sp2 XCLN kbbug5.50
Version           : WinNT:5.0
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

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Last reviewed: February 12, 1998
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