XCLN: OLE Objects Do Not Display Correctly on Macintosh Clients

• Microsoft Exchange Macintosh client, versions 4.0, 5.0
• Microsoft Outlook for Macintosh, Exchange Server Edition, version 8.0

SYMPTOMS

When you try to view an embedded OLE object in the Macintosh client that originated from a Windows client, you may not see the object or may see an object with questions marks.

CAUSE

This is a current limitation of OLE between Windows and the Macintosh. Bitmap images are native to Windows environments and not the Macintosh. From the Exchange 5.0 Macintosh release Notes, Section 1.10: "When sending messages containing embedded OLE objects between Windows and Macintosh platforms, the embedded object may not display correctly when you open the file."

STATUS

Microsoft has confirmed this to be a problem in the above listed versions of Microsoft Exchange Macintosh client. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND

One possible workaround is to attach the graphic to the message, rather than embedding it. This usually works because attachments are different from embedded objects.