XADM: Mailbox Cleanup Deletes Calendar, Contacts, and Notes

 Last reviewed: February 12, 1998
Article ID: Q179048
The information in this article applies to:
  • Microsoft Exchange Server versions 4.0, 5.0, and 5.5

SYMPTOMS

This problem occurs when you use Mailbox Cleanup in the Microsoft Exchange Server Administrator program. Calendar, Contacts, Notes, Journal, and Task information in Outlook is deleted.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0.

This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. A supported fix is now available for version 5.5, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

In the Administrator program in Microsoft Exchange Server versions 5.0 and 5.5, you cannot which folders messages meeting the selected criteria will be deleted from. 

Keywords          : kbbug4.00 kbbug5.00 kbfix5.00.sp2 XADM kbbug5.50
Version           : WinNT:4.0,5.0,5.5
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbfix

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Last reviewed: February 12, 1998
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