XFOR: Exchange-Notes Dirsync Fails with Truncated Person Doc

• Microsoft Exchange Server versions 4.0, 5.0, and 5.5

SYMPTOMS

Directory synchronization between Microsoft Exchange Server and Lotus Notes, via Linkage Message/Directory Exchange, fails to completely propagate the address list into the Exchange Directory.

CAUSE

When the Linkage Directory Exchange Agent encounters a Lotus Notes person document that has a missing or blank attribute (that is, fullname, domain), the process halts at that point and does not continue to process the remaining transactions, even though they are valid.

RESOLUTION

Apply the fix described below in the STATUS section. The Linkage Directory Exchange Agent will now detect and skip over a Lotus Notes person document that does not contain the required fields and will continue processing the rest of the transactions. The transactions that failed are noted in the Linkage browse log.

STATUS

Microsoft has confirmed this to be a problem in Linkage Message Exchange version 3.2. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Contact Microsoft Technical Support for more information.