XWEB: Setup Error Installing Exchange 5.5 OWA Components

 Last reviewed: February 27, 1998
Article ID: Q179796
The information in this article applies to: 

  - Microsoft Internet Information Server, version 4.0
  • Microsoft Outlook Web Access, version 5.5

    SYMPTOMS

    After you install Microsoft Internet Information Server (IIS) version 4.0 for Windows NT 4.0 from the Windows NT Option Pack and attempt to load the Outlook Web Access (OWA) components from Exchange Server 5.5, the following Setup error message may appear: 

       "Setup has detected that you are not running a set of Windows NT related
   fixes required for Outlook Web Access. Please see the Release Notes for
   further instructions."

   Microsoft Exchange Server Setup
   ID no: c1037997

    CAUSE

    Window NT 4.0 post Service Pack 3 hotfixes are not installed.

    WORKAROUND

    To work around this problem, download the following hotfix from Microsoft:

    ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/hotfixes- postsp3/roll-up

    NOTE: Roll-upa.exe is the hotfix for the Alpha platform. Roll-upi.exe is the hotfix for the Intel platform. Both files are self-extracting executables.

    • Additional query words: install hot fix
    Keywords : XCLN XWEB kbusage
    Version : WINDOWS:5.5; WINNT:4.0
    Platform : winnt
    Issue type : kbprb

    THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

    Last reviewed: February 27, 1998
    © 1998 Microsoft Corporation. All rights reserved. Terms of Use.