XFOR: How to Remove, Reinstall, and Verify Dirsync Configuration

• Microsoft Exchange Server, version 5.0

SUMMARY

This article describes how to remove and reinstall the directory synchronization (dirsync) configuration on a Microsoft Exchange Server computer that is configured as a dirsync server and a Microsoft Mail for PC Networks computer that is configured as a dirsync requestor. It also describes how to verify the dirsync configuration by performing a manual dirsync.

Removing, reinstalling, and verifying the dirsync configuration may help you resolve problems that arise when you attempt to perform directory synchronization between the two computers. Note that you should always remove and reinstall the configuration on both computers.

MORE INFORMATION

Removing and Reinstalling on the Microsoft Exchange Server Computer

To remove and reinstall the dirsync configuration on a Microsoft Exchange Server computer that is configured as a dirsync server, follow these steps:

1. Stop the Microsoft Exchange Directory Synchronization service. To do so, follow these steps:

   a. In Control Panel, double-click Services.

   b. Click the Microsoft Exchange Directory Synchronization service,

         click Stop, click Yes, and then click Close.
   

2. Delete the dirsync server object in the Administrator program. To do so, follow these steps:

   a. Click Start, point to Programs, point to Microsoft Exchange, and

         then click Microsoft Exchange Administrator.
   

   b. In the left pane, click Connections under the appropriate Microsoft

         Exchange Server site. In the right pane, click the dirsync server 
         object, click Delete on the Edit menu, and then click Yes.
   

         NOTE: Before you delete the dirsync server object, you must delete 
         any requestor objects under it.
   

3. Delete the $System recipient. To do so, click Recipients under the appropriate Microsoft Exchange Server site in the left pane of the Administrator window. In the right pane, click the $System recipient, click Delete on the Edit menu, and then click Yes.

   NOTE: The $System recipient is a hidden, custom recipient. To view this recipient in the Administrator program, verify that All and Hidden Recipients are selected on the View menu.

4. Copy all the files in the Exchsrvr\Dxadata folder to a temporary folder.

5. Create a new dirsync server object. To do so, follow these steps:

   a. In the Administrator program, point to New Other on the File menu,

         and then click Dirsync Server.
   

   b. Enter the appropriate information, and then click OK.

6. Enable maximum logging for dirsync. To do so, follow these steps:

   a. In the Administrator program, click the appropriate server in the

         left pane. In the right pane, click Directory Synchronization, and 
         then click Properties on the File menu.
   

   b. Click the Diagnostics Logging tab, click MSExchangeDX in the list of

         categories, click Maximum, and then click OK.
   

7. Save the contents of the application log, and then clear all events from the log. To do so, follow these steps:

   a. Click Start, point to Programs, point to Administrative

         Tools (Common), and then click Event Viewer.
   

   b. On the Log menu, click Application.

   c. On the Log menu, click Save As, type a file name in the File Name

         box, and then click Save.
   

   d. On the Log menu, click Clear All Events, click No, and then click

         Yes.
   

   e. On the Log menu, click Exit.

8. Start the Microsoft Exchange Directory Synchronization service. To do so, follow these steps:

   a. In Control Panel, double-click Services.

   b. Click the Microsoft Exchange Directory Synchronization service,

         click Start, and then click Close.
   

Removing and Reinstalling on the Microsoft Mail for PC Networks Computer

To remove and reinstall the dirsync configuration on a Microsoft Mail for PC Networks computer that is configured as a dirsync requestor, follow these steps:

1. Reset the dirsync numbers. To do so, type the following command at a command prompt, and then press ENTER:

         listds admin -p<password> -d<drive> -r -z
   

   where <password> is the password for the Admin account and <drive> is the network drive that is mapped to the Microsoft Mail postoffice.

2. Use the Microsoft Mail administrator program to perform a full export. To do so, start the administrator program, select Config, select DirSync, select Requestor, and then select Export.

3. Reset the dirsync mailbags. To do so, type the following commands at a command prompt, pressing ENTER after each command:

         cd exchsrvr\connect\msmcon\maildata\mbg
         ren system.mbg system.old
         ren inqueue.mbg inqueue.old
         cd exchsrvr\connect\msmcon\maildata\key
         ren system.key system.old
         ren inqueue.key inqueue.old
         debug system.key
   

   At the Debug prompt, type the following commands, pressing ENTER after each command:

         -rcx
         CX 0000
         :230
         -f100,32f,0
         -w
         -q
   

   Type the following commands at the command prompt, pressing ENTER after each command:

         copy system.key inqueue.key
         cd exchsrvr\connect\msmcon\maildata\mbg
         type nul > inqueue.mbg
         type nul > system.mbg
   

Verifying the Dirsync Configuration

To verify the dirsync configuration, perform a manual dirsync. For information about how to do so, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q147464
   TITLE     : XFOR: Manual Dir-Sync with Exchange as Dir-Sync Server

Keywords          : XFOR
Version           : WINDOWS:5.0
Platform          : WINDOWS
Issue type        : kbhowto