XFOR: Unable to Send Bitmap in Body of Message

• Microsoft Exchange Server, version 5.5

SYMPTOMS

When you send a message with a large bitmap in the body of the message from Exchange Server 5.5 to Lotus Notes 4.5, using the Exchange Notes Connector, when the message reaches the Notes user, the pasted bitmap is missing from the body of the message. In the Notes Inbox, the message shows a paper clip indicating an attachment, but the attachment is nowhere to be found.

The following eight errors are logged in the Browse Log of the Exchange Connectivity Administrator:

   Message Number: 31500
   Message: Sender: Test User - Exchange, size 160152, Message ID: c=US; a=
   ;p=Microsoft;l=PIANO-980115190234Z-410 1998/01/15 14:02:34 NOTES
   Transform

   Message Number: 41301
   Message:  Notes returned code: 13b (hex)

   Message Number 41300
   Message: Notes Package ID: Operating System (OS); Extended Reason
   String:
   Memory allocation request exceeded 65,000 bytes.

   Message Number: 41412
   Message: Unable to create OLE2 object in Notes. Please verify version of
   Notes Client used by NMC.  Downgrading object to OLE1.

   Message Number 41301
   Message: Notes returned code 109 (hex)

   Message Number: 41300
   Message: Notes Package ID: Operating System (OS); Extended Reason
   String: File Truncated - file may have been damaged.

   Message Number: 41360
   Message: Error {Invalid syntax}; adding COMPOSITE BODY item to Notes
   message failed.

   Message Number 41360
   Message: Error {Invalid syntax}; adding COMPOSITE BODY item to Notes
   Message failed.

CAUSE

The problem is the result of a previous version of Lotus Notes API being exposed to a store OLE2 object that was less than 64 KB. If you attach small bitmaps in the body of the message, then you will not experience the problem.

This problem is fixed in the Lotus Notes Client version 4.5.2 and later.

WORKAROUND

To work around this problem, upgrade the Lotus Notes client on the Exchange Connector server to version 4.5.2 or later. It is also recommended that you upgrade the workstation Notes client to version 4.5.2 or later.