XFOR: Lsccmmex.exe Access Violates When Processing Delivery Repo

• Microsoft Exchange Server, versions 4.0, 5.0, and 5.5
• Linkage Message Exchange, version 3.2

SYMPTOMS

The Lsccmmex.exe process causes an access violation when processing delivery reports from Exchange Server to cc:Mail.

If the Linkage and Windows NT symbols are loaded correctly then the call stack will look like the following:

   > kb
   FramePtr  RetAddr   Param1   Param2   Param3   Function Name
      0012f2d4  004032d9  0012f334 0025d370 00000010
   LSMEXCCM!CCMMessageItem::wrapAndPut+0x96
   0012f338  00402c6c  00d42520 0012fa84 0012f3b0
   LSMEXCCM!writeMessageBody+0x28b({...}, {...})
   0012fa98  0040384e  00d7cf30 00d42520 0012feb8
   LSMEXCCM!transformMessage+0xeb
   0012fbec  004029b2  00d7cf30 00d42520 00000000
   LSMEXCCM!transformDRBody+0x2f7
   0012fe2c  00402456  00d7cf30 0012feac 0012feb8
   LSMEXCCM!transformMEXtoCCM+0x3d4
   0012fec0  00246d02  008b7e90 0012ff44 0455e5d7
   LSMEXCCM!checkForNewMail+0x436
   00000050  00000000  00000000 00000000 00000000 0x00246d02

CAUSE

The Lsccmmex.exe process is responsible for transforming a mail item from Exchange format to cc:Mail format. A temporary file is created to hold the report while Lsccmmex.exe processes it. If the process fails to open the file, an incorrect parameter is passed, which causes the access violation.

STATUS

Microsoft has confirmed this to be a problem in Linkage Message Exchange version 3.2. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.