XFOR: Rule For Forwarding To Internet Address Does Not Work

 Last reviewed: February 25, 1998
Article ID: Q181636
The information in this article applies to:
  • Microsoft Exchange Windows 95 client, versions 4.0 and 5.0
  • Microsoft Exchange Windows NT client, versions 4.0 and 5.0
  • Microsoft Outlook Windows 95 client, versions 8.00, 8.01, 8.02, and 8.03
  • Microsoft Outlook Windows NT client, versions 8.00, 8.01, 8.02, and 8.03
  • Microsoft Exchange Server, version 5.5

SYMPTOMS

The Inbox Assistant rule for forwarding messages to Internet addresses does not work after upgrading to Microsoft Exchange Server 5.5.

CAUSE

The Exchange Server 5.5 "Automatic Replies to the Internet" option may be disabled by default in the Internet Mail Service.

WORKAROUND

Enable the "Automatic Replies to the Internet" option by performing the following steps:

  1. Open the Internet Mail Service object in the Exchange Administrator program.

  2. Go to Internet Mail tab.

  3. Click the Advanced options button.

  4. Clear the checkbox for "Disable Automatic Replies to the Internet."

  5. Stop and restart the Internet Mail Service in Control Panel Services.

MORE INFORMATION

For additional information, please see the following articles in the Microsoft Knowledge Base: 

   ARTICLE ID: Q176161
   TITLE:      Exchange 5.5 will Disallow Auto Forwarding to the Internet

   ARTICLE ID: Q170489
   TITLE     : Looping Internet Message Halts the Internet Mail Service
NOTE: Allowing Automatic Replies to the Internet can open an organization to Spam attacks and looping messages in the Internet Mail Service. This setting should be used with caution.

Additional query words: IMC IMS Connector rules autoreply reply forwarding
Keywords : XCLN XFOR
Technology : internet
Version : WINDOWS:4.0,5.0,5.5,8.00,8.01,8.02,8.03
Platform : WINDOWS
Issue type : kbprb
Solution Type : kbworkaround

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Last reviewed: February 25, 1998
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