Message ID Tab Missing in Properties of a Message

• Microsoft Outlook Windows 95 client, versions 8.00, 8.01, 8.02 and 8.03
• Microsoft Outlook Windows NT client, versions 8.00, 8.01, 8.02 and 8.03

SYMPTOMS

When you use the Microsoft Outlook Client and view properties for a message in the Properties dialog box, the Message ID tab may be missing.

CAUSE

The Message ID tab functionality comes from an installable add-in named Exchange Extensions. The Exchange Extensions are stored in the extension configuration file (Emsuix.ecf), which you can install using the Add-In Manager. You can have the Exchange Server service installed and not have the Exchange Extensions add-in installed; however, the Exchange Extensions add-in is installed by default.

WORKAROUND

To install the Exchange Extensions add-in, follow these steps:

1. On the Tools menu, click Options and then click the General tab.

2. Click the Add-In Manager button and then click the Install button to open the \Office\Addins folder.

3. Select Emsuix.ecf and click Open.

4. Exchange Extensions should be listed in the Add-Ins dialog box. Click OK and then click OK again to close all dialog boxes.

MORE INFORMATION

For more information about installing add-ins, do the following:

1. Type "add-in" in the Office Assistant, and click Search.

2. Click "Load, install, or remove an add-in."

Keywords          : XCLN
Version           : WINDOWS:8.00,8.01,8.02,8.03
Platform          : WINDOWS
Issue type        : kbprb
Solution Type     : kbworkaround